Privacy Policy

1. Information We Collect

We collect personal data only when you choose to give it to us. This is limited to:

• Contact form submissions. Your name, email address, phone number, company name and the content of your message, submitted through our contact page.
• Direct correspondence. Information you send us by email or share with us during a call or meeting.
• Usage data. Standard analytics data such as pages viewed, approximate location, referring site, browser and device type, collected automatically as described below.

We do not ask for, and you should not send us, payment card details or other sensitive financial information through this website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiry, demo request or quote request;
• Provide, support and improve the services you have engaged us for;
• Send you information about our services where you have asked us to, or where you are an existing client and the information is relevant to your engagement;
• Understand how our website is used so we can improve it;
• Meet our legal, regulatory and accounting obligations in the United Arab Emirates.

We do not sell, rent or trade your personal data, and we do not use it for automated decision-making.

3. Contact Form and Email Delivery

Our contact form is delivered using EmailJS, a third-party service that transmits form submissions to our team inbox. When you submit the form, the details you entered pass through EmailJS in order to be delivered to us. EmailJS processes this data on our behalf and is not permitted to use it for its own purposes.

4. Cookies and Analytics

We use Google Analytics to understand how visitors find and use our website. Google Analytics sets cookies that record information such as the pages you visit, how long you spend on them and the site that referred you. This data is aggregated and is not used to identify you personally.

You can block or delete cookies through your browser settings, and you can opt out of Google Analytics entirely by installing Google's opt-out browser add-on. Blocking cookies will not affect your ability to use this website.

Our site also loads fonts from Google Fonts. Google may log your IP address when these fonts are requested.

5. Sharing Your Information

We share personal data only where it is necessary, and only with:

• Service providers who help us operate the website and our business, such as our email delivery, analytics and hosting providers, acting on our instructions;
• Professional advisers such as accountants and legal counsel, where required;
• Authorities where we are required to disclose information by UAE law or a valid legal request.

6. Data Retention

We keep enquiry data for as long as needed to respond to you and to maintain a record of our correspondence, and for as long as we have an ongoing relationship with you. Where we are required to retain records for tax, accounting or regulatory purposes under UAE law, we keep them for the period that law requires. When data is no longer needed, we delete it or render it anonymous.

7. Data Security

We apply appropriate technical and organisational measures to protect personal data against loss, misuse and unauthorised access, including encrypted transport (HTTPS), access controls limiting who on our team can view enquiry data, and regular review of the systems we rely on. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

You may ask us to:

• Confirm what personal data we hold about you and provide a copy of it;
• Correct data that is inaccurate or incomplete;
• Delete data we no longer have a lawful reason to keep;
• Stop sending you marketing communications;
• Restrict or object to certain uses of your data.

To make a request, email us at info@advanceditservices.ae. We will respond within 30 days. We may need to verify your identity before acting on a request.

9. International Transfers

Some of the service providers we use, including our analytics and email delivery providers, process data on servers located outside the United Arab Emirates. Where data is transferred outside the UAE, we take reasonable steps to ensure it remains protected to a standard consistent with this policy.

10. Third-Party Links

Our website links to sites we do not control. This policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to read the privacy policy of any site you visit from a link on ours.

11. Children's Privacy

Our services are directed at businesses, not individuals under the age of 18. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, contact us and we will delete it.

12. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or in applicable law. When we do, we will revise the "last updated" date below. Material changes will be highlighted on this page. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this policy or about how we handle your data, reach us at:

Advanced IT Services (AITS)
Abu Dhabi, United Arab Emirates
Email: info@advanceditservices.ae
Web: advanceditservices.ae/contact

Last updated: 3 August 2026